We protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. These laws require organisations to be transparent about how personal data is used, to process data lawfully and securely, and to respect individuals’ rights.
This privacy notice explains what personal data we collect, why we collect it, how it is used, how long it is retained, and the rights available to you.
The data controller for this website and associated sales activity is Cube Homes Limited, registered in England and Wales, with its registered address at 2a Derwent Avenue, Chorlton, Manchester, M21 7QP.
Personal data may also be processed by Plumlife Limited, which contacts customers on behalf of Cube Homes Limited. Cube Homes Limited and Plumlife Limited are both companies within the Great Places Housing Group and operate under shared governance and data protection standards. Where data is processed by Plumlife, it is done strictly for the purposes set out in this notice and under Cube’s instructions.
This privacy notice applies only to Cube Homes Limited websites, sales enquiries, and related communications. Where links are provided to third‑party websites, those organisations will have their own privacy notices and data controllers.
We process personal data only where a lawful basis applies under UK GDPR. The lawful basis will depend on the nature of the interaction, and includes:
Where consent is relied upon, you can withdraw that consent at any time.
We collect only the minimum amount of personal data necessary to respond to an enquiry or administer a sales campaign. For initial sales enquiries this will typically be limited to basic contact details and information relevant to the enquiry.
Personal data will not be used for unrelated purposes and will not be retained for longer than necessary.
Where personal data is collected as part of a sales or marketing campaign, it will be retained for a maximum of six months. At the end of this period, the data will be automatically deleted from our systems, unless there is a lawful reason to retain it for longer, for example where a transaction is ongoing or where retention is required by law.
We may use external third‑party companies, such as estate agents or marketing providers, to manage sales or marketing campaigns on our behalf. Where this occurs, those organisations will process personal data only in accordance with our instructions and under appropriate contractual and data protection safeguards.
Full details of any third‑party organisations involved in a specific campaign will be made available upon request when you contact us with an enquiry.
All personal data is stored within our secure IT environment. Appropriate technical and organisational measures are in place to protect data against unauthorised access, loss, or misuse.
Our systems are Cyber Essentials certified, and data submitted via our website is protected using industry standard encryption technologies such as Transport Layer Security (TLS/SSL). Access to personal data is restricted to authorised staff and contractors who require it to perform their role.
You have rights under UK GDPR and the Data Protection Act 2018, including the right to:
You can exercise these rights by contacting us using the details provided in this notice. We may need to verify your identity before responding to a request.
In addition to routine processing described in this notice, personal data may be disclosed where required by law or where necessary for the prevention or detection of crime, or in response to requests from relevant public authorities.
We may update this privacy notice from time to time to reflect changes in law, guidance, or our processing activities. The date of the most recent update will be shown at the top of the notice. Any material changes affecting how personal data is used will apply only to data collected after the revised notice is published.
Our site is served through Cloudflare. Cloudflare helps our site load faster by storing copies of our content in data centres around the world, and defends our site from attacks by logging requests to detect and block suspicious traffic. For more information on how Cloudflare handles the data it collects, see Cloudflare’s privacy policy.
Lawful basis for processing: Compliance with a legal obligation
Why? To comply with the GDPR obligation to implement appropriate technical measures to protect data
We use Google Analytics to track visitor interaction with our site in order to produce statistical reports. Google collects details of the pages you view and the time you viewed them, the features of your browser, and your IP address. For more information on how Google handles the data it collects, see Google’s privacy policy.
To opt out of Google Analytics tracking on our site, see the Google Analytics section of our cookie policy. To opt out of Google Analytics tracking on all sites, use the Google Analytics Opt-out Browser Add-on.
Lawful basis for processing: Pursuance of our legitimate interests
Why? To allow us to analyse how visitors interaction with our site in order to improve our site and our services
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